Privacy Policy

Privacy Policy for Abu Dhabi City Sightseeing (https://abu-dhabi-city-sightseeing.terratrek.net)

Introduction

Welcome to https://abu-dhabi-city-sightseeing.terratrek.net! We are dedicated to providing an exceptional user experience while prioritizing your privacy and data security. This Privacy Policy is designed to inform you about our practices regarding the collection, handling, and protection of personal information in accordance with various international data privacy laws.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party platforms, apps, or services accessed via links on our site, as they have their own privacy agreements.

Processing Activities

This Privacy Policy guides how we interact with you in the following scenarios:

  • When you register an account and use our applications and services.
  • During your visits to our websites linked to this policy.
  • Whenever you receive communications from us, such as newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services:

Account Information

  • User names or profile details
  • Contact information (email, phone number)

Payment Information

  • Transaction details for purchases made through our platform
  • Payment method data (credit/debit card numbers are not stored)

Financial Information

  • Bank account details (for direct deposits or refunds)
  • Tax information (if required for legal purposes)

Purchase Information

  • Order history and product preferences
  • Shopping cart data

Mobile Device Identifiers

  • Unique device IDs, browser types, and mobile operating system
  • IP addresses

Location Data

  • Geolocation information provided when you use our services

Feedback and Reviews

  • Comments, ratings, and reviews left by users on our platform

Social Media Information

  • User handles and content shared from social media platforms (if you log in through social media accounts)

Product Information

  • Details about products or services you show interest in or purchase

Cookies

We employ cookies to enhance your browsing experience and gather analytics:

  • Strictly Necessary Cookies: Ensure basic functionalities of our website, such as login sessions.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track website usage to improve performance and services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for the following reasons:

  • Legal Compliance: To fulfill legal obligations and regulations.
  • Business Operations: For efficient operation of our services, including customer support and account management.
  • Statistical Analysis: To analyze trends and improve our platform.

Once the purpose for which the data was collected is no longer relevant or required, we will delete or anonymize it securely.

Security Measures

The security of your personal information is a top priority:

  • We implement industry-standard encryption protocols to protect data during transmission and storage.
  • Our third-party processors adhere to strict security standards, ensuring the safe handling of data.
  • Regular security audits and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

We are committed to protecting children’s privacy:

  • Abu Dhabi City Sightseeing does not intentionally collect or store personal information from children under 18 years old.
  • If you believe we have collected such data, please contact us immediately using the details below.

Your Rights (Depending on Your Location)

Your privacy rights vary depending on your jurisdiction:

  • Access and Rectification: You can request access to your personal data and its correction if inaccurate.
  • Erasure and Restriction: In certain regions, you have the right to ask for the deletion of your data or to restrict its use.
  • Data Portability: You may be able to obtain your data in a portable format or transfer it to another service provider.
  • Objection and Non-Discrimination: You can object to the processing of your data and be free from discriminatory practices.
  • Filing Appeals/Complaints: You have the right to complain to relevant supervisory authorities if you believe your privacy rights have been infringed.

To exercise these rights or for data-related inquiries, please reach out to our dedicated privacy team via email ([email protected]) or postal mail.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be reflected on this page with an updated revision date. We encourage you to review this policy periodically for the latest information.

Contact Us

For questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Postal Mail: Abu Dhabi City Sightseeing, [Your Address], [City, State, ZIP Code]

Thank you for choosing Abu Dhabi City Sightseeing. We are dedicated to providing a safe and private online experience.